Friday, December 31, 2010

Old School But It Works: Template Wobbler/Price Strips, Malaysia

Our client approached us, looking for a solution to several cooler merchandising problems:
1. Small Surface between each cooler levels to put labels/price tags on
2. How to put the branding on the labels
3. How to put a semi-permanent labeling, can be easily removed & re-attached (retailers usually arrange products in the coolers differently, even if you provide them with a cooler product placement & merchandising guide)
4. How to grab attention to new products or special price/promos
5. Production of label/tag should be cost-efficient
6. Implementation should be simple and adaptable (different prices per region, different brands inside the cooler, etc).

We started to think of several printing solutions (ranging from special paper to fancy printing processes).

The moment I saw how they do it in Kuching, Malaysia (and in most parts of Malaysia & Indonesia as well), I couldn't help but laugh.  Sometimes the solution is just plain simple (and old school).



Photos taken @ Kuching, Malaysia 2010

SPOTTED: Not Your Usual Stall Dividers, Jakarta

It's nice to see that some stall retailers are very creative & ingenious in using their small retail space to: (1) grab attention; (2) create a unique store experience; and (3) help build equity.

Spotted @ FX Mall Jakarta (2010)


Thursday, December 30, 2010

SPOTTED: Starbucks Christmas Sampler in Jakarta

Gives a taste of the experience (not just a taste sample).  Attention grabbing as well.  Can't help but try one.


Photo taken in Jakarta (Dec 2009)





SPOTTED: 1SGD Ice in a cup? Why not?

For those who want ice-cold drink while on the go.
Or bring home just a cupful for one or two people.
Perfectly placed beside single-serve drinks.


Photo taken Jan 2010

SIMPLE GENIUS: Extending the Cooler Shelf for Smaller Products

A simple addition to the Glass-Door Common Cooler: A small item detachable container.
Works as a cooler shelf extender for smaller cold items and as a trigger for impulse purchase.



Also spotted is a simple hanger for cross-category item display.  Perfect trigger for impulse-immediate consumption (yup, along with that cold drink!).


Photo taken (Jan 2010) from a convenience store in Singapore.

SPOTTED: Singapore's own version of a Sari Sari Store (Grassroots Traditional Stores)

7Eleven Store along Orchard Road. They sell mostly small (one-serving or one-way) packs just like in a Pinoy Sari-Sari Store.  Funny, even the store clerks are Filipinos.
Photo taken Jan 2010

Sunday, December 5, 2010

Malls: The Pinoys' own version of local parks?

Every weekend, I always end up going to the mall.

Well, I'm guessing 90% of Filipinos end up at the mall during weekends.  The figure might be an exaggeration but every mall I go to during the weekend is literally a sea of people.  Getting a parking space is like winning the lottery.  It's even an accepted fact that you might have to wait a few minutes before getting a parking space.

I recently audited a store in a remote province.  It was a standalone store.  Meaning, it's not in a mall or a commercial complex.  It's a store by the highway.  And it surprisingly did well during the weekday.  The weekend is a different story.  It's like a deserted town.  I wouldn't be surprised to see a tumbling weed inside the store.  The culprit: the mall 30 minutes away.

It got me thinking, is the mall our new hangout place?

Well, everything you need is there.  Food outlets ranging from well-known chains to new concept restaurants to food courts.  Groceries.  Cinemas.  Bookstores.  Toy stores.  Flower shops.  Drugstores.

Nowadays, lists are not just for groceries.  It's a mall list:
I need to go to Plains and Prints for clothes.
Watsons for my vitamins
Grocery for stock-up.
The list goes on.

It might include getting a pedicure while waiting for a friend. Or coffee at Starbucks after the movies.

They're geniuses, they got our days planned out for us by carefully selecting the tenants that they have and the brands that they carry.  They got shopper profiling --- high end malls with stores and for the affluent; lower-end malls with outlet shops; mostly Chinese clientele with restaurants from HongKong.

Kids now go trick or treating at the mall.  You can also have your pets baptized during pet events.  Of course, you still shouldn't let your kids just run off.  Or leave dog poo on the floor.  But all of these concepts revolve around the fact that the malls are where families hang out nowadays.  Why not keep them there?  Hence, the park-like benches or comfortable sofas.  During summer, you can cool off at the mall.  You can walk around, do your errands and not perspire for hours.

Retailers know that the longer you keep people inside the store (or the mall), the more people spend. And the more activities you have, the stronger your lure to get foot traffic.

You can also pay your bills and withdraw money without (as much) fear in standalone ATMs or bayad centers.

Why risk getting mugged in the national parks when there are guards roaming around the mall?  And there's a paging system as well, just in case little junior wanders a bit too far.

So where are the non-mall hang-outs?  There are very few, mostly targeted to the artsy or the affluent.

I guess I'll end up at the mall again this weekend.